Heart of Adoptions was a phenomenal adoption agency to work with. From the orientation meeting to the day our daughter’s adoption was finalized, we felt that HOA truly cared about us and our adoption journey. I found HOA to be an honorable agency which made every effort to match birth parents and adoptive parents in a way that was respectful for all. In a profession where people’s lives and hearts are involved, it is of utmost importance that you feel/think that the agency is reputable, dependable, and compassionate. We never doubted that HOA possessed all three of these qualities… even through the hard times (when birthmothers changed their minds and chose to parent instead). The reality is, that in the realm of adoption there are no guarantees… but I truly believed throughout our entire process (from home-study, to waiting, to matching, to holding our baby girl for the first time) that HOA was there for us, assuring us that our child would come to us when the time was right. And she did.